SHIPPING & RETURNS
WE ONLY PROVIDE SHIPMENTS WITHIN USA AT THIS TIME
ORDERS SHIP IN APPROX 5-7 BUSINESS DAYS. YOU WILL BE ABLE TO TRACK THE PROGRESS OF YOUR PACKAGE AFTER YOU RECEIVE THE TRACKING INFORMATION, PROVIDED VIA EMAIL AFTER YOUR ORDER IS PROCESSED.
PLEASE BE PATIENT WE WANT TO ENSURE YOUR ORDER IS PERFECT!
TRACKING YOUR PACKAGE IS IMPORTANT. AFTER THE PACKAGE IS PROVIDED TO THE USPS, WE ARE NOT RESPONSIBLE FOR THE FINAL DELIVERY. PLEASE CONTACT USPS OR YOUR LOCAL POST OFFICE DIRECTLY IF YOU HAVE CONCERNS WITH A SPECIFIC PACKAGE.
Please be sure to type in correct address information. If an error has occurred please email immediately however once order has been sent out, we are not liable for delivery/arrival thereafter
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make necessary corrections. Email: chemistrycosmetics1@gmail.com
Please include, your name, order number, pictures of items/packaging.
Return & Exchange Policy
Sorry hun, allow me to be straight forward,,,, No exchanges, we hope you read this first so you can be a bit careful to choose the product you really want or wanna give a try. I wanna reassure you that though there are NO EXCHANGES/OR RETURNS... you have and will make the best purchase of a life time. Buy with confidence knowing you will not need to exchange or return a thing.
If an order has arrived incorrectly or damaged... WELL DAMN, I guess we will have to look further into what the freak happened.... I'm gonna blame it on the POST OFFICE man... no I kid. SEND US A PIC, VIDEO AND A NICE EMAIL EXPLAINING WHAT HAPPENED, THE ORDER NUMBER and we will respond within 48hrs promise. (unless I'm on vacation lol)
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If needing to replace, we will access each situation case by case and make the best decision for each matter. No worries, we are Fair but mama aint raise no fool. Smooches!!!!